Though it may seem a bit confusing in the first instance, actually, updating your SBI FASTag KYC online is not. This guide will help you through the step-by-step process of updating your SBI FASTag KYC in the easiest way so that you can keep your FASTag account updated and avoid harassment at toll plazas.
Introduction to SBI Fastag
SBI Bank Fastag is essentially a sticker on the windshield of your vehicle that will automatically make toll payments for you as one drives by. This shall be linked to an SBI bank account or even a prepaid account to ensure smooth and fast movement.
FASTag is an Indian electronic toll collection system, including the SBI Bank Fastag. It is one of the many options available for FASTag, issued by different banks. It uses RFID technology to automatically deduct toll charges from the linked prepaid or savings account when the vehicle passes through a toll plaza, thus making the journey smooth on toll roads.
New Fastag Rules from 1st August 2024
FASTag Replacements, KYC Updates:
KYC of all such FASTags issued between three to five years ago should be completed by the users before October 31, 2024. Clearly, it has been stated, “With effect from August 1st 2024, time becomes of the essence for FASTag service providers” in the guideline issued by NPCI. In the absence of those necessary changes, the service might get hampered. Moreover, it has also been provided that FASTags are more than five years old and will have to be replaced.
Vehicle Information Linking:
By August 1 2024, the registration number, chassis number of the vehicle, and the mobile number of the owner shall mandatorily be linked to FASTag for all FASTag users. In the case of new vehicle owners, the registration number shall be updated with regard to FASTag within 90 days from the date of its purchase.
NPCI has brought out new rules regarding FASTags from August 1 2024 onward. These were principally oriented towards the smooth collection of toll and allowing greater efficiency of the roads with the minimum traffic hold-up. Users have been asked to mandatorily update their accounts so that they do not face problems at the toll plazas.
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Why is KYC Important?
KYC is important for processing. This shall be required to check the criteria, eliminate fraudulent activities, and also make sure that the contact and other details of the user are updated. Keeping updated KYC will also ensure seamless processing of your toll payments.
KYC will be required to specify the identity of the FASTag User. It will also serve a purpose in verification in cases of fraud and misusage. The updating of KYC will update one’s contact details and other personal information, which again becomes more significant in the context of flawless transactions and communication.
What Do You Need for SBI Fastag KYC Update?
Have the following documents ready before you begin updating your SBI Fastag KYC online:
Proof of Identity: IDV: Aadhaar card, Passport, Voter ID, etc.
Proof of Address: Utility bills, Bank statement, Passport, etc.
Vehicle Registration Certificate (RC)
Passport-sized Photograph
Before commencing with the actual process, ensure that you have the following documents to update the KYC of your SBI Fastag online:
• Proof of Identity like Aadhaar card, Passport, or Voter ID.
• Proof of Address like Utility bills, bank statement, or passport.
• RC of the vehicle
• Passport size Photograph
Online Steps to Update SBI Fastag KYC
Now, updating SBI Fastag KYC Following are the step by-step procedures for the same:
- Login to the SBI Fastag Portal
- Log in to your SBI FASTag account:
- Open the URL https://fastag.bank.sbi/
Enter user ID and password. If you are visiting the portal for the first time, then first, you will be required to register.
After successful login, the dashboard of the account will open.
Finding the Section for KYC Update
Now, in this section locate the place tab for KYC updates.
Under the menu in the KYC update or Update Profile section Click the same.
Click on it to reach the page of KYC update.
Uploading Your Documents
You will be able to upload relevant documents by following the steps below:
Select the type of document you are uploading and it could be any of the forms, POI, POA, etc.
Take clear, readable scanned copies of your documents and upload the same.
Recheck if all details are matched with the documents.
Submitting Your SBI Fastag KYC Update
Finally, submit your update:
Review all details entered by you.
Click the ‘Submit’ button.
You will get a message or email of confirmation showing that your request is processed.
Common Issues and Resolutions
Some common issues faced by you and how to resolve them are given below:
Document Rejection: Check if the documents are valid and the scanning of documents is clear. In case they are rejected, re-upload the documents.
Login Issues: Reset your password in case you face any issue while logging in, or you may contact customer support.
Delayed Processing: You can contact the SBI customer service to assist you in this regard.
Why Update your KYC?
Updating one’s KYC document details comes with a host of benefits, some of which have been listed below:
Seamless Transactions: Eat at ease while your toll payments are seamlessly conducted.
Keeps Misutilization of Your FASTag Account at Bay
Instant Update of Your Contact and Vehicle Details
Toll-Free Numbers of SBI Fastag Customer Care
Need any kind of assistance in regard to the update of your KYC or any other kind of assistance; the contact details of SBI FASTag customer care are as follows:
Toll-Free Number: 1800 11 0018
Alternate Number: 1800 2100 104
FAQs On SBI Fastag KYC
What is the time frame for updates to the details of my KYC?
It gets processed, generally within a few days but may take longer.
Can I update my KYC offline?
You can re-submit your KYC details at any State Bank of India branch. You can also contact any FASTag service center authorized by you for this purpose.
What should I do in case the request of update of KYC is rejected?
Check the reason for rejection, correct the errors and resubmit it.
Do I need to pay fees for updating the KYC details?
No, it is almost always free.
Can I use the same documents for both POI and POA?
Yes, in the case of documents like your Passport, it serves both purposes as Proof of Identity and Proof of Address so you can use it for both.
Conclusion:-
Now, keeping your SBI Fastag KYC updated will be very important for hassle-free toll travels and safety from your account management. There won’t be any problem in updating the KYC details following the above-mentioned steps, and the accounts would also maintain good health. You can get in touch with the SBI FASTag Customer Care Department in case of problems. Happy and safe motoring.